Case Study : Infrastructure upgrade to support high volume of transactions

Industry: Retail

Client: innovative clothing and home decor company

Challenges:

The transactional website receives several tens of thousands of multi-item orders every day, during the four-day period of Black Friday.
The infrastructure in place was causing a bottleneck at this peak period, resulting in a slow down of processes at the warehouse, which had an unacceptable impact on operations and ultimately on delivery time to customers.
In addition, tape backups required the systems to be shut down for several hours, delaying the nightly processing associated with price updates.

Solution:

After identifying the reasons for the bottleneck, Present proposed an infrastructure upgrade including two new IBM Power servers and one IBM Flashsystemstorage.

Benefits:

The new infrastructure now makes it possible to support peak periods and peaks in transactions without impacting operations and delivery times to customers.
The backup of data on disk is now executed in a much narrower window, which makes it possible to carry out the processing associated with the price changes for the following day in the required time.